Revokation Notice

Revokation right

You may revoke your contract with us within 14 days without giving any reason in text form (i.e. letter, fax, email) or – provided the item was been handed over to you prior to that period – by sending back the item. The period begins following receipt of this notice in text form, however not earlier than the receipt of the item at the addressee.

The revokation is to be directed to:

vrSOL – IT Services; Hildebrandgasse 30/2/4; 1180 Vienna; Austria
Email: service@vrsol.net

Consequences of revokation

A valid revokation leads to any payment, items or services received by either side to be returned and any utilisation received (e.g. interest) to be reimbursed. In the event that you cannot return the received items or services in whole or in part, you may be under the obligation to pay a compensation for the loss in value. For the delivery of goods this does not apply where the loss in value solely results from testing the item – to the extent such testing would have been appropriate in a store. In any event you can avoid the obligation to pay any value loss compensation for the designated use by not using the item like your property and avoiding everything that could be detrimental to its value.
Items which can be shipped as parcel are to be sent at our risk. You have to bear the costs of mailing for returning the item provided that the delivered item matches the order and the price of the item to be returned does not exceed EUR 30.--, or where the price is higher, you at the time of the revocation have not paid the collateral or have failed to make a partial payment. In all other cases returning is free of charge for you. Items that cannot be sent as parcel will be collected at your location. The obligation to refund payments has to be fulfilled within thirty days. This period begins for you with sending your revocation note or the item, for us with its receipt.